© 2026 All rights reserved
At Queenie Travel, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, our Refunds and Returns Policy ensures a simple and transparent process.
You may request a return within 14 days of receiving your order.
Items must be unused, in their original packaging, and in the same condition as when received.
To initiate a return, please contact our support team at [email protected] with your order details.
Once your return request is approved, we will provide you with instructions on how to send the item back to us.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 7–10 business days.
Refunds are issued using the original payment method or provided as store credit, depending on your preference.
Certain items such as personal care products, opened consumables, or customized goods may not be eligible for return. These items will be clearly marked as non-returnable at the time of purchase.
If you received a defective or damaged item, please contact us within 7 days of delivery. We will arrange for an exchange or replacement at no additional cost.
For any questions regarding our Refunds and Returns Policy, please reach out to us at:
Email: [email protected]
© 2026 All rights reserved